The 2007, 2008/09, 2010, 2012, 2014 and 2016 CRS Salary Surveys provided valuable insight into the salaries, job functions and the educational backgrounds of those working in CRS. If you want to see the findings of these surveys, you can download previous reports from the survey page.
Our survey participants help us to build the clearest understanding of the professional CRS landscape in existence. We continue to conduct this survey globally with the aim for this to be the definitive CRS market survey and the first port of call for professionals.
- Learn how your salary and benefits compare to others in similar roles
- Benchmark salaries and benefits for your existing team
- Understand the varied backgrounds of CRS professionals
- Receive a detailed analysis of the findings, made available to all participants
- 100% private and confidential
The quality of the observations we make will be based on you – the participant. Simply put – the more data we have the better, so please share with your colleagues.
By participating in the survey, you will be the first to receive a full report on the findings, including statistical analysis, comments from some of the sector's leading professionals, and some predictions as to what these trends suggest for the future. The report will be published in mid April and, as a participant, you will also be invited to a launch event where you will have a chance to discuss the results and the implications for you and the sector.
Please note that participants’ names or contact details are not made publically available or passed to third parties at any stage.